Effective date: 11 September 2026
Last updated: 11 September 2026
1. Agreement and acceptance
These Terms of Service (the "Terms") govern access to and use of the Quote Master Pro website, applications, APIs, and related services (collectively, the "Service") provided by QuoteMasterPro ("QMP", "we", "us" or "our").
By creating an account, accepting an order form, or accessing or using the Service, you agree to these Terms for yourself or, if you act for an organization, for that organization (the "Customer"). You represent that you have authority to bind the Customer. If you do not agree, do not use the Service.
An order form, subscription plan, statement of work, or data processing addendum ("DPA") accepted by both parties forms part of this agreement. If there is a conflict, the order form controls for commercial terms, the DPA controls for processing of personal data, and these Terms control otherwise.
2. The Service
QMP is a business platform for managing leads, clients, quotations, invoices, approvals, documents, tasks and business communications. Features, limits, support levels and fees depend on the Customer’s plan or order form.
We may improve, modify or discontinue features provided that we do not materially reduce the core functionality of a paid subscription during its current committed term, except where required for security, legal compliance, or to prevent abuse. We may provide beta or preview features "as is"; they may be changed, suspended or discontinued at any time and are excluded from service commitments and warranties.
3. Accounts, teams and authorized users
The Customer is responsible for its account, teams, administrators and all activity by its authorized users. The Customer must:
- provide accurate account information and keep it current;
- ensure each authorized user keeps credentials confidential and does not share accounts;
- promptly disable access for users who no longer require it and notify us of suspected unauthorized use;
- configure roles, permissions and approval settings appropriately; and
- ensure its authorized users comply with these Terms and applicable law.
We may suspend or reset credentials where reasonably necessary to protect the Service, Customer Data or other users.
4. Customer Data and connected services
The Customer retains all rights in Customer Data. "Customer Data" means data, files, messages, documents, contact information and other content submitted to, stored in, transmitted through, or collected from a connected service through the Service by or for the Customer.
The Customer grants QMP a non-exclusive, worldwide, limited right to host, copy, transmit, display and process Customer Data only as needed to provide, secure, support and improve the Service, fulfill our legal obligations, and as otherwise instructed through the Service. QMP may use aggregated or de-identified information that does not identify the Customer or an individual to operate, secure and improve the Service.
The Customer is responsible for Customer Data, including its accuracy, legality, permissions, notices, consents and any required instructions to QMP. It must not submit data it has no right to process or data that violates law or third-party rights.
Connected mailboxes and integrations
The Service may allow a Customer to connect third-party services, including Gmail OAuth or IMAP/SMTP mailboxes. The Customer authorizes QMP to access and process the information made available by each connection solely to provide the chosen feature. The Customer is responsible for its relationship with the third-party provider and for complying with the provider’s terms. Third-party services are not controlled by QMP; their availability, security and acts or omissions are the responsibility of their providers, not QMP.
5. Acceptable use
The Customer and its authorized users must not, and must not permit others to:
- use the Service unlawfully, fraudulently, deceptively, or in violation of another person’s rights;
- upload or transmit malware, harmful code, or content intended to disrupt the Service;
- bypass security, access controls, rate limits or usage restrictions; probe, scan or test vulnerabilities without our written authorization; or interfere with other customers;
- use the Service to send spam, phishing, unlawful marketing, or unsolicited bulk messages;
- reverse engineer, decompile, copy, modify, create derivative works of, resell, rent, lease, sublicense, or make the Service available to third parties except as expressly allowed by these Terms;
- use automated means to extract data from the Service except through documented and authorized APIs;
- store or process special-category or highly sensitive data (including health, biometric, political, religious, payment-card, government-ID or precise-location data) unless QMP expressly agrees in writing; or
- use the Service to develop or train a competing product or service, except to the extent this restriction is prohibited by applicable law.
We may investigate violations and suspend access or remove content where reasonably necessary to protect the Service, comply with law, or prevent harm. We will provide notice when reasonably practicable.
6. Privacy and data protection
Our Privacy Policy explains how we process personal data when QMP is a controller. For Customer Data containing personal data, the Customer is generally the controller and QMP is processor/service provider. The Data Processing Addendum applies where required by law or the parties’ agreement.
The Customer will provide all required privacy notices, establish a lawful basis for processing, obtain required consents, and respond to data-subject requests relating to Customer Data. QMP will provide reasonable assistance as stated in the DPA.
7. Fees, billing and taxes
The Customer will pay all fees stated in its plan, order form or invoice. Unless stated otherwise, fees are quoted and payable in United States Dollars, are non-refundable, and do not include applicable taxes. The Customer is responsible for all sales, use, value-added, withholding or similar taxes, excluding taxes based on QMP’s net income.
Subscriptions renew automatically for successive periods equal to the initial term unless the Customer cancels through the Service or gives written notice at least 7 days before renewal. We may change fees for a renewal term by giving at least 30 days prior notice. If payment is overdue, we may charge lawful late fees and suspend the Service after reasonable notice.
8. Intellectual property
QMP and its licensors own all rights, title and interest in the Service, documentation, software, designs, trademarks, and feedback, excluding Customer Data. Subject to timely payment and compliance with these Terms, QMP grants the Customer a limited, non-exclusive, non-transferable, non-sublicensable right during the subscription term for its authorized users to access and use the Service for the Customer’s internal business purposes.
If the Customer gives feedback, QMP may use it without restriction or compensation, provided we do not identify the Customer as the source without permission.
9. Confidentiality
Each party may receive the other’s confidential information. The receiving party will protect it using at least reasonable care, use it only to perform under these Terms, and disclose it only to personnel, advisers and providers who need to know it and are bound by confidentiality obligations.
Confidential information does not include information that the receiving party can demonstrate is public through no breach, already known without a duty of confidence, independently developed without use of the disclosing party’s information, or rightfully received from a third party without a duty of confidence. A party may disclose confidential information where legally required, if it gives advance notice where legally permitted and reasonably cooperates to seek protective treatment.
10. Suspension and termination
Either party may terminate a paid subscription for material breach if the other party does not cure the breach within 30 days after written notice. Either party may terminate immediately if the other becomes insolvent or ceases business, to the extent permitted by law.
QMP may suspend access immediately where necessary to address a security risk, legal requirement, non-payment, or material violation of these Terms. We will limit a suspension to what is reasonably necessary and restore access when the issue is resolved.
On termination or expiration, the Customer’s right to use the Service ends. The Customer should export its Customer Data before the end of the subscription. Subject to the DPA and applicable law, QMP will delete or return Customer Data according to its documented retention and deletion schedule. Sections that by their nature should survive, including payment obligations, intellectual property, confidentiality, disclaimers, liability limits and indemnities, survive termination.
11. Warranties and disclaimers
QMP warrants that it will provide the paid Service using reasonable skill and care. The Customer’s sole remedy for breach of this warranty is for QMP to use commercially reasonable efforts to correct the nonconforming Service, or, if we cannot do so, to terminate the affected subscription and refund prepaid fees for its unused remainder.
Except for the express warranty above and to the maximum extent permitted by law, the Service is provided "as is" and "as available." QMP disclaims all implied warranties, including merchantability, fitness for a particular purpose, non-infringement, uninterrupted availability, accuracy, and error-free operation. QMP does not provide legal, tax, accounting, financial or regulatory advice, and Customer Data, quotations, invoices, calculations, approval records and communications must be independently reviewed by the Customer.
12. Indemnification
The Customer will defend and indemnify QMP, its affiliates and personnel against third-party claims, losses, damages, costs and reasonable legal fees arising from Customer Data, the Customer’s or its users’ use of the Service in breach of these Terms, or the Customer’s violation of law or third-party rights.
QMP will defend the Customer against a third-party claim that the paid Service, as provided by QMP and used as authorized, directly infringes that third party’s intellectual-property rights, and will pay damages finally awarded or agreed in settlement. QMP has no obligation for claims arising from Customer Data, customer specifications, unauthorized use, combination with non-QMP products, or continued use after notice of alleged infringement. QMP may procure continued use, modify the Service to avoid infringement, or terminate the affected Service and refund prepaid unused fees. This section states QMP’s entire liability for intellectual-property infringement claims.
13. Limitation of liability
To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, revenue, goodwill, data or business opportunity, even if advised of their possibility.
Except for the Customer’s payment obligations, breach of the acceptable-use rules, or liability that cannot legally be limited, each party’s total liability arising from or relating to these Terms will not exceed the fees paid or payable by the Customer for the Service in the 12 months immediately before the event giving rise to liability.
Nothing in these Terms excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot be excluded or limited by law.
14. Governing law and disputes
These Terms are governed by the laws of Asturias, Spain, excluding conflict-of-laws rules. The courts located in Oviedo, Asturias, Spain have exclusive jurisdiction, except either party may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property or confidential information.
If mandatory consumer law applies to you, this section does not deprive you of protections that cannot be waived.
15. General
Neither party may assign these Terms without the other party’s consent, except QMP may assign them in connection with a merger, acquisition, corporate reorganization or sale of substantially all assets. QMP may use subcontractors but remains responsible for their performance under these Terms.
Notices to QMP must be sent to legal@quotemaster.pro. Notices to the Customer may be sent to the account email or through the Service. Neither party is liable for delay caused by events beyond its reasonable control, excluding payment obligations.
These Terms, together with the applicable order form, DPA and referenced policies, are the entire agreement on their subject matter. If any provision is unenforceable, the remaining provisions remain effective. A failure to enforce a provision is not a waiver. We may update these Terms by posting an updated version and providing advance notice for material changes; continued use after the effective date constitutes acceptance to the extent permitted by law.
16. Contact
QuoteMasterPro
Oviedo, Asturias, Spain
Legal notices: legal@quotemaster.pro
Support: support@quotemaster.pro